Self-Service Infrastructure

Problem

A developer needs a test database. They open a ticket. Three days later an infrastructure engineer manually creates it. Both sides waste time.

Solution — Self-Service Provisioning

Self-service infrastructure lets developers request approved resources through a portal, API, or pipeline that provisions them automatically. For example, a developer selects a test database template and receives a configured database. This can be part of an internal developer platform or a standalone automation.

Developer request
      ↓
approved template
      ↓
automatic provisioning

Core idea: self-service lets users obtain standardized infrastructure without manual infrastructure-team intervention.